About Us

Who We Are

Instagig. Our mission is to provide the best service to both sellers and buyers. The core value of a service marketplace relies on its ability to match the people looking for a service with the most suitable providers. This is the most important flow that Instagig focuses on.

We wanted to unleash the talents and unique skills of individuals worldwide and turn their talent and skills into big bucks by connecting both Buyers and Sellers

 How It Works

 BROWSE – TALK – DEAL 

 

Get things done with a 3 easy step flow: Browse – Talk – Deal

1. Browse Look for the best services and seller that matches your needs.

The core value of a service marketplace relies on its ability to match the people looking for a service with the most suitable providers. This is the most important flow that Instagig focuses on.

Instagig offers an informative Gigs detail page with the clear service description, intuitive sample pictures, real order number, and reliable ratings/reviews. This helps the users to learn about a Gig better before deciding to order. Buyers can also view and select the extra tasks of a Gig so that buyers can make sure it matches their needs.

2. Talk   Smooth & Clear Purchase & Delivery Progress

To encourage more purchases, buyers can place an order even before creating an account. We also understand how important communication is in the purchase process, to help both sides clearly comprehend the scope of work and stimulate the outcome results.

Therefore, besides adding “order extra services” feature, Instagig offers a communication system which allows buyers and sellers to discuss directly and receive the notification whenever they have new messages. Thus, they can constantly communicate until the ordered Gig is finished and ready to deliver.

Once an order has been placed, with a tracking order system, both buyers and seller can easily monitor the status of a Gigs (Pending, Active, Late, Delivered, Finished, Disputing or Disputed). Each status relates closely to the Purchase & Payment Flows which we will clarify more below.

3. Deal Get Things Done in The Best Way

Instagig aims to bring satisfaction to both buyers and sellers because we understand successful user interactions and transactions will stimulate the growth of our services.

Once a seller finishes his Gig and delivers to a buyer, the buyer can choose to accept the work and change the status of a gig to Order Finished, then he can write a review for that seller. If he is not happy with the job, he may send a dispute request to admin.

For Buyers, Instagig helps them monitor all Gigs easily. Sellers can change the status of a Gigs (active, pause or archived) based on his schedule. When a Gigs is paused, it won’t be available for orders, so he won’t be overwhelmed with the workload and can also keep his reputation.